FAQ

💬How long does it take to deliver from Fashion House?

Orders placed by 4pm on a business day will be delivered to you the next business day, except in exceptional circumstances where delivery may take 2 to 3 business days.

💬What are the delivery methods that Fashion House offers?

The delivery of all goods ordered through our online store is carried out by the courier company Econt Express.

💬How do I use a promotional code at Fashion House?

If you have a promotional code from our online store, you can use it in Step 2 when reviewing your order!

💬How do I find the products I'm looking for at Fashion House?

  • Search by category – products are entered into categories and subcategories, structured in an easy way and with the ability to filter and sort.
  • Search by keywords in the search engine

💬Is registration at Fashion House mandatory?

No, registration in our online store is not mandatory. You can shop as a Guest or use the Quick Order field.

💬How are orders from Fashion House packaged?

All parcels are sent wrapped in beautiful paper, suitable for gifting, each parcel comes with a message, as well as a compliment (a delicious cookie). If your order is for a gift, you can note this in the "notes" and write down the name of the person for whom the gift is for.

💬What is the Fashion House return policy?

Our return policy, you can see Here

💬I received my order from Fashion House, but it is wrong, what should I do?

If you have any problems with your order, be sure to contact us as soon as possible at 089 7532733 so we can quickly correct the problem.